Email the desk
Please include the page, what looks wrong, and what you see on your screen (platform and date help a lot). We use your email only to reply and delete it within 12 months; see Privacy.
Write an email →Requests welcome
Want a free game added? Tell us its name and platform. We prioritise games UK players are asking about most.
What we can't help with
We can't help with account recovery, refunds or purchases inside a game. For those, contact the game's official support or the store you paid through. For money worries, MoneyHelper (0800 138 7777) offers free guidance.